Testimonials

Hear What Our Customers Have to Say

"Great experience from moment I walked on the lot"

Denny Onstett was wonderful - we were looking for a safe car for our 20 year old daughter that she felt comfortable driving. He was very knowledgeable answering all my concerns plus really listened to our daughter.

Neal - Louisville

"This is how a dealership should be."

This was the easiest car buying experience I have ever had. The staff was attentive to me and polite and patient. They where able to address all my concerns.

David - Louisville

My first new car buying experience"

I would recommend Byerly Nissan to any one looking to buy a vehicle. The staff is polite and helpful. They use a no pressure sales approach. Our salesman, Chris Trusty, is friendly and treated my husband and I like family. We had an excellent experience and love our new Altima. Thank you Chris for making my first new car experience wonderful.

Kelli - Lexington

THANKS SYLVIA!!! AWESOME SERVICE!"

Silvia Ivanova at Byerly is a fabulous Saleperson! This is the third vehicle we have purchased from Byerly and from Sylvia, she worked tirelessly to help us get in the vehicle I wanted even when we weren't sure it was going to happen she made sure the deal worked! The Byerly dealership as a whole worked with us to help us get in our new Sentra, she also helped us find a used car last year for our son and put us in our last New car several years ago. Thanks so much Silvia we will definitely only be using your services in the future and Byerly for all of our car needs and referrals!

Vanessa - Louisville

"Thank you Byerly! "

After doing extensive research on other dealerships in Kentucky and four nearby states, we just bought a new Nissan Versa Note from Byerly, working with Abraham Romero in sales. Abraham's overall knowledge, extraordinary helpfulness and really friendly demeanor made our car buying experience a genuine pleasure - easy and quick. We wouldn't hesitate to enthusiastically recommend Byerly and Abraham to anyone looking for a new car. We'll certainly be back the next time we're in the market for a new car.

Andrea J

Best car buying experience I've ever had!"

I live in Cincinnati and was working with a local dealer on the purchase of a new vehicle. After quickly realizing they were high pressure and unprofessional, I started looking elsewhere. I came across Byerly in my search and noticed their pricing was very good. Silvia contacted me and was so responsive and professional in all her interactions. We finalized the deal over email and she even stayed an hour late on a Friday so I could come pick it up! Everyone had a smile on their faces even though we were keeping them from going home. Tricia in financing was awesome too. I am so grateful I found this dealer!

Melissa - Cincinnati

Chris Trusty was super helpful in purchasing my new vehicle. He made it an easy process. Very helpful in showing me options available for a great price! I was able to build what I wanted and felt comfortable doing so; I was not pressured to add ...MoreChris Trusty was super helpful in purchasing my new vehicle. He made it an easy process. Very helpful in showing me options available for a great price! I was able to build what I wanted and felt comfortable doing so; I was not pressured to add anything extra and knew I was in good hands. Thanks for all of your help!

Ana R - Louisville

My husband and I visited your showroom  in hopes of purchasing a new Nissan Rogue. From the start of this buying experience, our salesperson, Bob Steffan, was extremely informative and accommodating in finding just the vehicle I wanted. This meant looking around Louisville to find the color that I really liked. In minutes he had located the vehicle and assured me he could have the vehicle at Byerly that afternoon and ready bright and early Saturday morning for our tailgating trip to Lexington. As promised, at 10:00 a.m. when we pulled into the parking lot, our new vehicle was prepped and ready to drive off the lot. The last thing that needed to be done was signing the finance documents. At that point, we were lead to the office of Randy Waiz to finish our paperwork. Randy made this process completely seamless. In fact, he went above and beyond and managed to secure an additional $800 in refunds that we were not aware we even had coming. I know you are probably asking yourself how. During our meeting, Randy asked if we had purchased GAP financing and any Extended Warranty on our trade-in vehicle. If so, he mentioned that there was the possibility we could be due partial refunds for the unused portions of this coverage. After returning home that evening, I discovered that we had purchased both and sent my husband back to the previous dealership with the new purchase order from Byerly, provided by Randy without having to ask, and the original documentation on both of these purchases. Much to my husband's surprise, we were told that we had refunds coming on both of these contracts.
Since I am a novice in the car buying area, had it not been for Randy's questions, we would never have thought to look into either one of these purchase agreements. Thanks to his inquiries, we are expecting $800 in refunds over the next six weeks. I wanted to let you know that both of these employees went above and beyond during this buying experience and made it the most pleasant I have ever had in 36 years of car buying. Thanks for listening. I will be sending anyone I know looking for Fords or Nissans to Byerly in the future. They won't be disappointed.

Joan - Louisville, KY

I felt very confident from the minute I walked in the door at Byerly Nissan that I would be able to purchase a great car at a fair price on that very day. Several hours later I drove home in my new vehicle.Tom Hyland, my salesman is the best ever!!!

Kelly - Elizabethtown KY

"Outstanding Service. Excellent Salesman. "

Excellent salesman and service during our purchase of The Limited Edition Star Wars Rogue. Salesman Chris Trusty went out of his way to make us comfortable and provided us an easy process with no hassle transaction. Excellent finance service manager as well who was very nice and personable.

Cheryl - Louisville